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Every Kind of Care
​​​​​​​for Every Kind of Patient
C-I-CARE "We can teach the skill but we cannot teach the heart. Having the heart and the love for what we do every day is not something that can be taught." 
C-I-CARE "Compassionate, patient, kind, always willing to lend a hand and go the extra mile regardless of how busy they are."
C-I-CARE "Friendly, helpful and professional. I felt comforted and at home."
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C-I-CARE "I appreciate the sincerity of care and high amount of empathy incorporated by the staff."

C-I-CARE
Service Spotlight Award Winners

Chase - Award Story
Chase Hary, Clinical Nurse II, July 2022
AWARD STORY
Chase Hary loves to perform with his guitar. So, it only made sense that on Christmas Day 2021, during his time off, he dropped in to serenade his patients with holiday carols, he said. “I’ve always had a passion and inspiration to play for people. When I finally became a bedside nurse, it became a little goal of mine to find a way to perform,” said Hary, who works with lung transplant patients in 500P.
“We have a lot of long-term stay patients. They’re there anywhere from a couple weeks to a couple months. They spend the holidays there and they can get a little depressed. We get to know them well and get to know their families. We wanted to do something cool, bring some music into the unit and liven things up,” Hary said.
Hary prepared a list of eight carols that patients could choose from and traveled from room to room taking requests. He performed a couple of songs at the bedside of each patient who asked. His extra efforts stood out.
“The advanced lung disease unit sees patients with chronic conditions and those who may have lengthy stays. The impact that this made on our patients was immeasurable,” said nominator Daniel Ramberger, director of clinical services - neuroscience, orthopedics, surgical, and transplant service lines, Patient Care Services, in his nomination. “Many patients were so grateful and even had tears in their eyes. Chase and his colleagues went above and beyond in creating a caring and compassionate environment during this holiday season.”
Hary has worked as a bedside nurse for about five years, and with Stanford Health Care since 2019. He’s considering his next steps in management or education and hopes to earn his master’s degree, he said. In his spare time, Hary often can be found outside, riding trails on his mountain bike near his home in Campbell.
Hary also is learning the piano and hopes to serenade patients at Stanford and other hospitals with his keyboard in the near future, he said. He’s looking for an “inspirational piano teacher,” if anyone in the Stanford Medicine community has recommendations.
He looks forward to performing more now that the COVID-19 pandemic is subsiding.
“I’ve been in little jam bands for the last 12 years,” Hary said. “I jam with my family. That’s one thing I haven’t really done in the last couple years, make music with people.”
Joshua-Award Winner
Joshua Garcia, Relief Respiratory Care Practitioner II, August 2022
AWARD STORY

Joshua Garcia already had a reputation for going above and beyond to help his team during the COVID-19 pandemic. But the respiratory care practitioner’s efforts reached another level in April, when he responded to a staff shortage by taking on various roles during the day, directed the workflow and staffing needs, responded to emergency calls, and performed three tracheostomy weaning procedures on patients, among other tasks. “That day we had not enough people to do the work we had to do,” Garcia recalled. “We had emergencies come up, we had other things to cover. I helped to coordinate the care of our patients. For me it was really about the teamwork.” While the staff in 500P is exceptional, nominator Anthony Odili, a respiratory therapy supervisor, said Garcia’s outstanding efforts on that intense day made all the difference.

“On any workday, Joshua Garcia exemplifies teamwork. I have seen him consistently help respiratory staff members in different patient care units and deliver respiratory care in a patient-centered manner. He is compassionate, caring and he always exudes a positive disposition to work,” Odili said.

“At the start of the shift, he took a workload at the pulmonary function lab of the Outpatient Clinic and provided quality care to patients there,” Odili said. “At approximately 1200 hours, when the patient needs had subsided there, Joshua returned to the Inpatient unit and assumed Respiratory Resource RT duties. In this capacity, he directed the respiratory treatment workflow and staffing needs of the department, responded to diverse calls including performing three tracheostomy weaning procedures on patients, responded to calls from the Cancer Center, attended and assisted in numerous rapid response calls and emergencies, and led the respiratory team to deliver exceptional care to patients.”

Garcia lives in San Jose and has worked for Stanford Health Care for 18 years, he said. He started right after graduation from Foothill College because, as a student, he was impressed by the diversity of patients and the skills he could learn at Stanford’s trauma-level hospital.

What’s kept him here, he said, is “the people that I work with in our department. The camaraderie, the teamwork that we have has always been very good.” Garcia loves to volunteer with his church and is leaving soon with his wife on a mission trip to Mexico and Central America, he said. He appreciates that his Stanford team works with him to pursue that passion as well.
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“During COVID, there was such a need here. There were so many patients that were sick, and we were right there on the front line,” Garcia said.

Now, he’s excited to resume his mission trips, and leave on his first one since the pandemic started.