student and graduates

Summer Administrative Internships

Summer 2020 Update

For the health and safety of our patients, employees, and families, we will not have our Summer Internship Program in 2020.  We are not offering remote internships or deferrals of the internship to later date at this time.  In the meantime, we  hope that you'll join our talent community and we'll keep you posted on our plans for next year!
Through our Administrative Internship Program, you'll discover how our clinical innovation extends into our operations and administrative settings.  Every Summer, we welcome 40-50 graduate and undergraduate students for 8, 10, or 12-week, paid internships to gain hands-on experience that complements your academic learning.  Our administrative internship program is specifically designed for students that want to learn about healthcare operations and leadership.  We match each intern to a department, where a preceptor guides day-to-day work.  Our program also includes dedicated time for profesional development through seminars with our thought leaders, networking events, career tips, and social events. 

Graduate Students

img1
Description
Each year we have 8-10 opportunities for graduate students to join our organization for the Summer.  The specific departments with intern spots change each year based on what special projects we have in our organization.   Projects are typically related to strategic plans and operational improvements in the department.  We also offer the following benefits to our graduate interns:
  • Paid Internship
  • Assigned preceptor for day-to-day work
  • Mentorship from intern program managers
  • Professional development, including career tips and networking opportunities
  • Small group leadership exposure
  • Social activities to build community with your fellow graduate interns
img1
Qualifications
Graduate experiences that are part of our formal Summer Administrative Internship Program are designed for students that want administrative (not clinical) training.  Generally, we find that students pursuing master's degrees in health administrative, public health, the social sciences, and business, align well to our program.  We're open to many different backgrounds as long as your interests and skill sets align with our departmental needs.  If we have a need for specialty skill sets like studio art or architecture (we sometimes do when we renovate spaces!), we'll make sure to list them on our applications when they are opened each year.  
img1
Internship and Application Dates
Summer 2021 dates will be added here once they are finalized.  Generally, we open our application in November, review and interview in December and January, and extend offers in late January.
img1
Application Process
Application 
  • We post one central application for our multiple internship experiences.  
  • Graduate applicants must attach their resume and a response to 2-3 prompts to the application.  Prompts will be listed in the job posting and posted here when the 2021 application is live.  Your answers to the prompts help us understand your interests, skills, and development needs so that we can match you to a preceptor and department that best uses your skills and helps you grow.  We do not accept requests from candidates to be in a specific department
  • Letters of recommendation and transcripts are not required
Phone Screen
  • Applicants are selected for phone screens based on their resume and prompt responses 
  • Our intern program team conducts phone screens to clarify points on your resume or prompts, confirm your availability for the summer, and answer questions from you
  • The intern program team recommends you to a department/preceptor that they feel is a good match
Interviews
  • 10-15% of applicants move to the interview round.  Preceptors conduct interviews virtually with the top 2-3 candidates recommended for their position based on the application and phone screen
  • We use behavioral interview questions
Following the interviews, final selections are made.
img1

Undergraduate Students

img1
Description
Each year we have 35-40 opportunities for undergraduate students to join our organization for the Summer.  Intern projects and department hosts change each year.  We include the list of departments and projects in the application when it is posted.  We typically have three tracks: one for general (operations) administrative experience, one for data analysis experience, and one for clinical administrative experience.  Sometimes we have other tracks in architecture, design, and art, if we have projects in those areas. Our undergraduate experience also features:
  • Paid internship experience
  • Meaningful work - we won't have you come to do our filing!
  • Assigned preceptor for day-to-day work
  • Mentorship from intern program managers
  • Career development sessions to help you in your future job searches
  • Social activities
img1
Qualifications
Undergraduate intern candidates must be pursuing a bachelor's or associate's degree from an accredited institution.  For our general administrative experiences, we don't require a specific major or prior healthcare experience.  Instead, we're looking to see if you the following skillsets:
  • Problem Solving.  This includes your ability to adapt, seek information to understand the root cause of an issue, show attention to detail, prioritize work, and raise thoughtful questions
  • Communication.  This includes actively listening to others, clarifying assumptions, and adjusting communication method and style appropriately to the situation
  • Self-Management. This includes clarifying how you fit into the team and your goals, demonstrating self-awareness, accepting constructive feedback, and adjusting based on what you've learned
In our data analysis track, we also look for demonstrated statistical analysis skills, modeling, and sometimes coding language understanding.  For our clinical administration track, we often add experience as a nurse or provider in a clinical setting.  We'll note all requirements in the application. 
img1
Internship and Application Dates
Summer 2021 dates will be added here once they are finalized.  Generally, we open our application in January, review and interview in February, and extend offers in March.
img1
Application Process
Application 
  • We post one application for each of our tracks.  In this application, we list the specific department opportunities
  • A completed application and resume are required to apply.  Cover letters and letters of recommendation are not required
Phone Screen
  • 30% of applicants move to the next round, a phone screen
  • Our intern program team conducts phone screens to clarify points on your resume, confirm your availability for the summer, and answer questions from you
  • The intern program team recommends you to a department that they feel is a good match
Interviews
  • 10-15% of applicants move to the interview round.  Department leaders conduct interviews virtually with the top 2-3 candidates recommended for their position based on the application and phone screen
  • We use behavioral interview questions
Following the interviews, final selections are made.